How Hagerty speeds up pricing and strengthens its competitive advantage with Akur8

Faster and more efficient pricing workflows

Better focus on analysis that drives business decisions

Increased competitive advantage

––

Challenge

Hagerty is an American specialty insurer, offering coverage tailored to the unique needs of automotive enthusiasts. 

Their impressive growth trajectory prompted leadership to take a proactive look at their actuarial infrastructure and ask: how do we set ourselves up to scale even further? This analysis led them to reconsider their current pricing solution and search for a new one that would help optimize their process and keep pace with their expansion.

Hagerty’s vision was to refocus actuarial expertise where it creates the most value. While the team was already doing strong work, a significant share of their time was devoted to GLM modeling, territory rating setup, and technical coding tasks, creating challenges as they looked to scale their efforts.

Building rating modules was consuming valuable hours that could be better spent elsewhere. The company saw an opportunity to improve the efficiency of these processes, freeing their actuaries to dedicate more time to high-value analysis and strategic actuarial judgment.

They knew that by investing in the right technology, they would position their business to scale efficiently and maintain the specialized expertise that sets them apart in the market.

“In the past, territory rating took a lot of time to set up and think about the process and how we want to implement it. With Akur8 it’s totally built-in.”
Christina Winter
Senior Actuarial Manager at Hagerty

Main challenges

  • Tools that don’t keep up with the company’s growth
  • Limited capacity to scale 
  • Time-consuming processes that could be optimized

––

Solution

Akur8’s Pricing Platform is helping Hagerty to keep up with their rapid growth and scale their operations easily. Now, their teams are able to work faster and more efficiently thanks to the platform’s penalized regression capabilities. This sophisticated approach automatically handles more complexity and variable selection, eliminating the manual processes that previously consumed significant time.

The penalized regression methodology is particularly powerful when dealing with low-credibility segments, which is a common challenge for specialty insurers like Hagerty. Now the platform's algorithms help to produce stable, credible predictions even in sparse data environments.

Territory rating, once a time-consuming and technically demanding task, is now seamlessly integrated into the workflow. With built-in geographic rating capabilities, actuaries no longer need to export data, build custom scripts, or manually configure geographic rating structures. Instead, models are generated directly within the platform with minimal setup, automatically incorporating territorial variables alongside other rating factors. This integration not only saves time but ensures consistency across the entire pricing model, allowing teams to iterate quickly and respond to market changes with agility that wasn't possible in the past.

“We’ve been able to pull out a good territory model straight out of the system without taking very much time to put into it. It’s been a huge improvement for the company.”
Christina Winter
Senior Actuarial Manager at Hagerty

With Akur8, models, decisions, and workflows are unified in a single platform, creating transparency and continuity across projects. Teams can quickly understand past work and keep projects moving toward. Everything is accessible in one place, from the models built for each product to their setup, workflow history, and connections to related models.

Akur8’s support extends well beyond implementation. Real-time expert guidance via chat ensures teams get answers quickly, while guided documentation makes it easy to work independently.

For Hagerty, what distinguished Akur8 out was not just the platform itself, but the partnership behind it and the ongoing support that helped their team achieve its strategic goals.

"You can have a great system and be a great company, but if you're not easy to work with, if you're not standing behind us and working alongside us to make your product work, it's going to be so much harder. People matter, and the right people matter."
Christina Winter
Senior Actuarial Manager at Hagerty

Key results

  • Faster, more efficient pricing workflows
  • Better focus on analysis that drives business decisions
  • Enhanced collaboration between teams
  • Increased competitive advantage

––

Conclusion

For Hagerty, adopting Akur8 was about more than replacing a tool. It was a step toward even faster growth. By equipping teams to do their best work, Hagerty shifted the focus to what matters most: actuarial thinking, strategic decision-making, and pricing that keeps pace with a fast-moving market.

Get in touch with our sales team to know more about the solution